The Help Desk can provide support in the following areas:
- IT assistance: Support with IT problems and glitches in the tools.
- Assistance with risk screening: Assistance with the use of the tools for risk screening; guidance on use of the Climate Change Knowledge Portal (CCKP); links to World Bank regional or sector experts to obtain additional information to help screen for risks to your projects and additional information on in-person trainings.
- Climate and disaster risk management: Guidance on how to address climate and disaster risks beyond completing the risk screening tools (e.g., incorporating climate and disaster risks into feasibility studies, terms of reference, consultations, and project design).
- Feedback: Provide your feedback on the tools.
To reach the Help Desk contact: firstname.lastname@example.org